Support for you

We are here to help

No one should face meningitis alone – we are here for you and your family.

We know how frightening and isolating meningitis and sepsis can be. It’s a difficult time not just for the person who has experienced meningitis; but the whole community of family and friends who will also be affected.  

One of the earliest reasons for Meningitis Research Foundation forming was to offer emotional support to those affected by meningitis in their darkest moments.  

Our Support Service team is available to support you through. Available Monday to Friday, 9am to 5pm, we can speak to you on: 

  • Phone: 080 8800 3344 (UK) / 1800 41 33 44 (Republic of Ireland). 
     
  • Email: helpline@meningitis.org.
     
  • Live chat (bottom right corner of your screen). 
Remember, if you are concerned that you or someone else is showing signs of meningitis or sepsis call 999 in the UK or 112 in Ireland immediately. We do not provide diagnostic medical advice.

Helplines Partnership logoContact our knowledgeable support team

Every day we speak to people across the globe who have been affected by meningitis.  

Whether you are living with the after-effects of meningitis or coping with the death of a loved one, we are here for you.  

Our Support Service team are available to answer questions, give advice and listen to you. We are proud to provide accurate, evidence-based information on a range of meningitis-related topics including: 

‘You are genuinely a lifeline, I absolutely cannot ever explain how much the person that answered the call that day helped me... I will never have the words’ - Mandy Whittaker, helpline user

After effects of meningitis and sepsis can be varied and complex. They can be temporary or permanent; physical or emotional.


People often contact us to ask if what they’re experiencing is ‘normal’. We have the latest information about after effects available on our website, and our Support Services team have plenty of advice and guidance to help you manage after meningitis.



We are trained and experienced in usupporting people affected by bereavement as a result of meningitis and sepsis.


We are here for you. We understand that grief affects everyone differently but we know that talking about your feelings and emotions will help.

Meningitis in your words is a digital collection of stories written by people who have experience of meningitis. They can provide comfort, advice, solidarity and empowerment to all who have been affected.  

You can read stories from others and share your own.

Meningitis and me are videos recorded by people whose lives have been affected by meningitis.  

Covering topics including managing grief from different perspectives, they are full of advice, wisdom and guidance from those who have experienced the heartbreak of meningitis.  

'Everyone has their untold story. Remember that you’re never alone, there is always someone waiting to listen, to help or to advise. Together, we can beat this.’ - Martin Yaxley, meningitis survivor and Meningitis Research Foundation Ambassador

Our Support Services Manager, Caroline, has written a blog all about the work we do, our motivations and what makes us proud.

 

Getting information and support  

The Support Services team are here to help. Please do get in touch if you have any questions, need advice or guidance, or want to talk through your experience.   

Available Monday to Friday, 9am to 5pm, we can speak to you on:  

  • Phone: 080 8800 3344 (UK) / 1800 41 33 44 (Republic of Ireland). 
     
  • Email: helpline@meningitis.org.
     
  • Live chat (bottom right corner of your screen).