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Contactless donations

Raising funds to defeat meningitis through contactless donations

Thank you for your interest in supporting our work to defeat meningitis in the UK and around the world.

Meningitis Research Foundation are working with GiveStar to help our volunteer fundraisers collect contactless donations on their smartphones.

Tap-on-Phone enables Meningitis Research Foundation’s fundraisers to take card and phone payments through the GiveStar Contactless app on their phones. This removes the need for Meningitis Research Foundation to use additional hardware or payment machines and helps you to make a donation.


 

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Using the contactless chip in your bankcard, a Meningitis Research Foundation fundraiser can use a mobile phone to take and process a donation from you to Meningitis Research Foundation. It uses NFC (Near Field Communication) technology.
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Yes, your data is secure. The data is securely stored in applications hosted within AWS’ European data centres. These data centres are maintained to the highest standards of security, and hold both PCI DSS and ISO27001 accreditations.
 
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No card details are retained on the platform once the transaction has been completed. If you choose to leave your contact details we will only use them to contact you if you have asked us to and opted in to email/SMS/call. You can read more in our privacy policy. If you would like to change your preferences on how we contact you, please do so at any point by emailing info@meningitis.org or calling 0333 405 6262 .
 
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Tap-on-Phone is a relatively new technology for the fundraising sector. If you require further information or have any questions please don’t hesitate to get in touch with us at fundraising@meningitis.org
 
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Yes. By following the prompts on the fundraisers phone screen you can add further details so that you receive a receipt.
 
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GiveStar is the name of the fundraising platform who process the transaction and send the money to us.
 
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GiveStar provide simple, cost effective solutions to help charities easily fundraise in an increasingly cashless and digital world. www.give-star.com . They provide the fundraising platform we use to enable Meningitis Research Foundation fundraisers to take and process contactless donations.
 
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GiveStar, like other fundraising platforms, charge a small transaction fee to help run the fundraising platform. GiveStar Tap-on-Phone provides an excellent solution which is cheaper than alternative card machines. Your full donation will the thanked and accredited to you as the donor, for the full amount you have donated.
 
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There are card fees @ 1.75% plus 4p and GiveStar platform fees at 2.25%.
 
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Contactless card donations are limited to £100 as you do not enter your pin. However, if you have a mobile wallet, there is no limit.

 
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If you have made a donation in error or wish to request a refund you can do so in the first instance by emailing us at fundraising@meningitis.org