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Contactless donations

Raising funds to defeat meningitis through contactless donations

Thank you for your interest in supporting our work to defeat meningitis in the UK and around the world.

Meningitis Research Foundation are working with GiveStar to help our volunteer fundraisers collect contactless donations via the an app we have approved on their smartphones.

The CharityGo app, owned by GiveStar, enables Meningitis Research Foundation’s fundraisers to take contactless payments through mobile phone NFC (Near Field Communication) technology. This removes the need for Meningitis Research Foundation to use additional hardware or payment machines and helps you to donate quickly and easily.
 

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An approved Meningitis Research Foundation fundraiser can use the NFC chip in their mobile phone whilst using the Charity Go app, to process a donation from you stright to the Charity via the the contactless chip in your bankcard or Apple/Google Pay on your phone.
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Yes, your data is secure. The data is securely stored in applications hosted within AWS’ European data centres. These data centres are maintained to the highest standards of security and hold both PCI DSS and ISO27001 accreditations.
 
The individual fundraiser cannot access any of your data, at any point.

 
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No card details are retained on the platform once the transaction has been completed. If you choose to leave your contact details we will only use them to contact you if you have asked us to and opted in to email/SMS/call. You can read more in our privacy policy. If you would like to change your preferences on how we contact you, please do so at any point by emailing info@meningitis.org or calling 0333 405 6262 .
 
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The ability to take contactless donations on a mobile phone is a relatively new technology for the fundraising sector. If you require further information or have any questions, please don’t hesitate to get in touch with us at fundraising@meningitis.org.

 
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Yes. By following the prompts on the fundraisers phone screen you can add further details so that you receive a receipt.
 
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GiveStar is the name of the fundraising platform who process the transaction and send the money to us. GS - Meningitis R is the reference on your bank statement that details the transaction you have made to Meningitis Research Foundation.
 
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GiveStar www.give-star.com provide simple, cost effective solutions to help charities easily fundraise in an increasingly cashless and digital world. They provide the fundraising platform we use to enable Meningitis Research Foundation fundraisers to take and process contactless donations.
 
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GiveStar, like other fundraising platforms, charge a small transaction fee to help run the fundraising platform. GiveStar Tap-on-Phone provides an excellent solution which is cheaper than alternative card machines. Your full donation will the thanked and accredited to you as the donor, for the full amount you have donated.
 
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There are card fees at 1.9% + 20p and a platform fee of 1.9%. During the checkout process, you can elect to cover the platform fee on behalf of the charity if you wish.

 
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Depending on your bank, you may be limited to the amount you can donate using your credit or debit card. Typically this is limited to £100. If you are using a mobile wallet, such as Apple or Google Pay, there is no limit.
 


 
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If you have made a donation in error or wish to request a refund you can do so in the first instance by emailing us at fundraising@meningitis.org