Support from those who truly understand.

Many people find it helpful to talk to someone with a similar experience of meningitis and septicaemia.

Since 2000 our telephone befriending network has been bringing together people who have been affected by meningitis and septicaemia.

The scheme offers ongoing telephone support from a trained befriender to those more recently affected.

The logo of the Mentoring and Befriending Foundation

The programme has over 135 trained volunteer befrienders and has Approved Provider Standard from the Mentoring and Befriending Foundation.

Our befrienders have a wide range of experiences of meningitis and septicaemia and offer ongoing telephone befriending support to anyone affected by these diseases.

Befrienders’ experiences can range from immediate issues following bereavement, coping with a child’s or their own disability, emotional after effects such as depression, struggling with memory loss or concentration problems, as well as dealing with a child exhibiting behavioural problems.

No matter what your experience, there will be someone else out there who has gone through something similar, and we will attempt to mirror your experience as closely as possible to ensure you benefit from the network.

Joanna was put in touch with Jeni after losing her teenage son to the disease. Jeni became a trained befriender after her daughter died.

Jeni and Joanna As Joanna says: "Jeni was able to share her experience with me which helped to understand that my feelings were totally natural and that allowed me to deal with them.

"But the biggest single benefit Jeni brought me was light at the end of a very dark tunnel.

"Telephone befriending has been good for me and I believe it can be good for others too."

If you would like to be put in touch with a trained befriender, please contact us by email or on our Freefone helpline.

If you would like to be trained to offer telephone befriending support to someone else, contact our helpline team

Request for befriending

All befrienders are members of MRF.

Become a member of MRF


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