When things go wrong with healthcare in the UK

Most people using the National Health Service are happy with the treatment they and their loved ones receive. The health service employs doctors, nurses and other health professionals who work hard to treat everyone properly and promptly and their skill and dedication save many lives. But occasionally things go wrong and you may want to do something about it.

Meningitis Research Foundation’s helpline team can talk through a lot of your questions and concerns, and UK patient advocacy organisations aim to ensure NHS staff in England listen to patients, relatives, carers and friends so issues can be resolved fast.

But if you are considering taking things further, we’ve worked with Law Society approved clinical negligence specialists Pannone LLP to bring you some essential reading which will help inform your decision.

It outlines the terms and language you will need to undertake an action, introduces many of the organisations you are likely to come into contact with and summarises some of the issues you will have to consider.

Meningitis Research Foundation cannot offer any advice on complaints or proposed legal action, but we do believe our members should be properly informed.

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