When things go wrong with healthcare in the UK
Most people using the National Health Service are happy with the treatment they and their loved ones receive. The health service employs doctors, nurses and other health professionals who work hard to treat everyone properly and promptly and their skill and dedication save many lives. But occasionally things go wrong, and when this happens, you may want to do something about it.
Meningitis Research Foundation’s helpline team can talk through many of your questions and concerns, and UK patient advocacy organisations like PALS try to ensure that NHS staff listen to patients, relatives, carers and friends so that issues can be resolved quickly.
If you have concerns about the standard of care and treatment that you or a member of your family has received, we hope the following information may be useful.
Meningitis Research Foundation cannot offer advice on complaints or proposed legal action, but we do believe our members should be properly informed.
We work closely with Law Society and AvMA approved clinical negligence specialist Solicitors, Clarke Willmott LLP
who have helped us develop these pages. For more information please visit their website.Read the guide