Helpline

Helpline

  • operating 365 days a year
  • 9am - 10.00pm weekdays, 10am - 8pm weekends and Bank Holidays
  • free calls in the UK (080 8800 3344 ) and Ireland (1800 41 33 44 )
  • confidential and impartial
  • only meningitis charity accredited with the Telephone Helplines Association Quality Standard
  • interpretation service in 150 languages
  • written and oral information in 22 languages
  • typetalk 
  • email facility - helpline@meningitis.org
  • send a query

A MRF helpline operatorIf you are concerned about meningitis and septicaemia

  • the risks of contracting meningitis and septicaemia
  • the symptoms of meningitis and those of septicaemia
  • what to do if you suspect it's a case of meningitis and septicaemia

If you have been affected by meningitis and septicaemia

If you are dealing with a case in the community

  • working with health protection units
  • schools
  • employers

Under the microscope:
Over 20 years of Progress

Book of Experience

Book of Experience

Simon Holohan

Meningococcal disease

Meningococcal disease at 20

Now we knew what this disease was first hand and how it can kill.

Meet us on Facebook
Current research
At work in the lab

Measuring immunity to meningococcal Y and W135 bacteria in England and Wales

Establishing a baseline for immunity

Shirley Gieron

MRF Head of Helpline and Membership

Shirley Gieron

I feel privileged to support people affected by these diseases.