Helpline

  • operating 365 days a year
  • September - March: 9am - 10.00pm weekdays
  • April - August: 9am - 8pm weekdays
  • Weekends and UK Bank Holidays throughout the year:10am - 1pm and 5pm - 8pm
  • free calls in the UK (080 8800 3344 ) and Ireland (1800 41 33 44 )
  • confidential and impartial
  • only meningitis charity accredited with the Telephone Helplines Association Quality Standard
  • interpretation service in 150 languages
  • written and oral information in 22 languages
  • typetalk 
  • email facility - helpline@meningitis.org
  • send a query

A MRF helpline operatorIf you are concerned about meningitis and septicaemia

  • the risks of contracting meningitis and septicaemia
  • the symptoms of meningitis and those of septicaemia
  • what to do if you suspect it's a case of meningitis and septicaemia

If you have been affected by meningitis and septicaemia

If you are dealing with a case in the community

  • working with health protection units
  • schools
  • employers

Joshua and Dillon Davies
Meningococcal disease
Meningococcal disease at Joshua 5 months and Dillon 6 weeks

Then we went through the whole thing again just like with Josh but Dillon had...

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Shirley Gieron
MRF Head of Helpline and Membership
Shirley Gieron

I feel privileged to support people affected by these diseases.

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