Helpline

  • operating 365 days a year
  • September - March: 9am - 10.00pm weekdays
  • April - August: 9am - 8pm weekdays
  • Weekends and UK Bank Holidays throughout the year:10am - 1pm and 5pm - 8pm
  • free calls in the UK (080 8800 3344 ) and Ireland (1800 41 33 44 )
  • confidential and impartial
  • only meningitis charity accredited with the Telephone Helplines Association Quality Standard
  • interpretation service in 150 languages
  • written and oral information in 22 languages
  • typetalk 
  • email facility - helpline@meningitis.org
  • send a query

A MRF helpline operatorIf you are concerned about meningitis and septicaemia

  • the risks of contracting meningitis and septicaemia
  • the symptoms of meningitis and those of septicaemia
  • what to do if you suspect it's a case of meningitis and septicaemia

If you have been affected by meningitis and septicaemia

If you are dealing with a case in the community

  • working with health protection units
  • schools
  • employers

Eric Higgins
Pneumococcal meningitis
Pneumococcal meningitis at 58

This devastating disease took him and left a huge hole in our lives.

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Alison Pack
MRF Helpline & Befriender Officer
Alison Pack

I can see the Foundation’s work is making a real difference.

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