• operating 365 days a year
  • 9am - 10.00pm weekdays, 10am - 8pm weekends and Bank Holidays
  • free calls in the UK (080 8800 3344 ) and Ireland (1800 41 33 44 )
  • confidential and impartial
  • only meningitis charity accredited with the Telephone Helplines Association Quality Standard
  • interpretation service in 150 languages
  • written and oral information in 22 languages
  • typetalk 
  • email facility -
  • send a query

A MRF helpline operatorIf you are concerned about meningitis and septicaemia

  • the risks of contracting meningitis and septicaemia
  • the symptoms of meningitis and those of septicaemia
  • what to do if you suspect it's a case of meningitis and septicaemia

If you have been affected by meningitis and septicaemia

If you are dealing with a case in the community

  • working with health protection units
  • schools
  • employers

Ann Smith
Bacterial Meningitis
Bacterial Meningitis at 38

Although I was on life support, I was still coherent, frightened and very isolated.

More stories
Meet us on Facebook
At work in the lab

Current research

Measuring immunity to meningococcal Y and W135 bacteria in England and Wales. Establishing a baseline for immunity

Read more
Henry Barnes
MRF Membership and Support Officer
Henry Barnes

I’m really excited to be working for such a successful and forward thinking charity.

More stories